Privacy Policy of ADAS Calibration Services Melbourne

1. Introduction

Welcome to ADAS Calibration in Melbourne. We are committed to protecting your privacy and safeguarding your personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”).

This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you use our website https://adasmelbourne.com.au/ (the “Site”), contact us, or engage with our services.

2. What Information We Collect

We may collect personal information that you voluntarily provide to us when:

• You fill out forms on our Site (for bookings, enquiries, quotes, contact forms).
• You contact us via email, phone, or other channels.
• You subscribe to newsletters or marketing communications.

This personal information may include:

• Name
• Contact details (email address, phone number)
• Vehicle details (make, model, registration information)
• Other information relevant to your enquiry or service request.

In addition, we may automatically collect technical data when you visit our Site, including:

• IP address
• Browser type and version
• Operating system
• Pages visited
• Date/time of access.

3. How We Use Your Information

We use the personal information we collect for purposes including:

• Providing and managing services you request (e.g., calibrations, diagnostics).
• Communicating with you about appointments, quotes, follow-up information.
• Personalising your experience and improving our Site and services.
• Sending marketing and promotional communications (only with your consent).
• Complying with legal and regulatory obligations.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience, analyse trends, and improve site functionality. Cookies do not typically identify you personally, they enable us to recognise your device.

You can set your browser to refuse cookies, but this may affect how parts of the Site function.

5. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share your information with:

• Service providers or contractors who help deliver our services.
• Legal or regulatory authorities if required by law.
• Our business partners (only with your consent or where necessary to provide services).

We take steps to ensure any third parties we engage with are bound to protect your information.

6. Data Security

We implement reasonable technical and organisational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no data transmission over the internet is completely secure, while we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, to comply with our legal obligations, and for internal record-keeping.

Once information is no longer required, we securely delete or de-identify it.

8. Your Rights

You may have rights under applicable privacy laws, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction of processing (subject to legal limitations).
• Withdraw consent where we rely on consent to process your information.

To exercise any of these rights, please contact us using the details below.

9. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any external websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of those changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: